发布时间：2019-07-30
《传承宝典》18
导师: 设置自己为接收, 而非传输
走出公司环境到当地社区工作，对于像James这样的Envision机构导师来说是非常有益的。詹姆斯表示:“这个项目吸引我的地方之一，就是有机会来回馈社会。”“我们平时花了很多时间与特权阶层的家族们合作，我的大部分工作是了解客户的需求，帮助他们实现目标。但是这类导师带教，也使我能够在一个完全不同的环境中分享我的经验，”他补充道。与全行业不同年龄、志趣相投的同事一起朝着一个共同的目标工作是另一个好处。
这听起来像是陈词滥调，但对我们来说，最重要的是看着这些年轻人的进步旅程，从第一次见面到最后的公开演讲，他们的自信心得以显著增强。指导年轻人的经历是詹姆斯所衷心推荐的。“如果你热情、专注，而年轻人觉得你重视他们的意见，你就能找到共同点。这时你也将会看到最佳的结果。这无疑提高了我在办公室内外的沟通技巧。”
English Version
Of all communication skills, active listening, is possibly the most powerful for a business. It is also at the root of what makes an effective mentor, according to James Cook, senior associate in Stonehage Fleming’s investment team. “Listening is so important. That and being able to refrain from directing too much,” says James.
For the past ten weeks James has volunteered as a business mentor with Envision, a charity that supports groups of young people through the ‘Community Apprentice Programme’. Loosely based on TV series The Apprentice, the programme is an inter-school competition, which requires young people to develop and demonstrate competencies most valued by employers. Fortnightly sessions provide a practical learning experience, enabling them to develop the skills they need to succeed in work and life.
“The young people we worked with were very motivated and switched on. They often already knew the answers,” says James. “But being a good mentor means acting as a sounding-board for people’s ideas. Encouraging them to follow their goals rather than telling them what to do.”
Stepping out of the corporate environment to work in the local community has been very rewarding for Envision mentors like James.“One of the things that attracted me to the programme was the opportunity to give something back,” says James. “We spend a lot of time working with very privileged families. Much of my work is about understanding clients’ needs and helping them reach their goals, but mentoring has enabled me to share my experience in a totally different environment,” he adds.
Working with like-minded colleagues of different seniorities across the business towards a common goal is another bonus. “Itsounds like a cliché, but the highlight for us was watching the young people’s journey, significantly growing in confidence from the first time we met to the final presentation.” The experience of mentoring young people is something James would whole heartedly recommend.
“If you are enthusiastic, attentive and the young people feel you value their opinions, you find common ground. That is when you see the best results. It has definitely improved my communications skills both inside and outside of the office.”
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